Alan specializes in client-relationship management, data collection methods, and data analytics aimed at optimizing service excellence for Canadian and UK universities in the UniForum program.
Alan started at Nous Data Insights as a Senior Business Analyst before moving to his current role, as a Consultant, where he leverages his expertise in data analytics, process improvement and data collection methodologies to drive improvements across the various Nous Data Insights offerings. His focus lies in providing valuable insights through data-driven strategies and operational enhancements for our clients.
Influential work
- Managed end-to-end UniForum data collection cycle for a university, including project planning, program team onboarding, and providing data analytics training to senior leadership.
- Oversaw the Service Effectiveness Assessment for a cohort of universities, including presenting the findings to executive leadership on service design best practices aligned with client objectives.
- Developed a Python-based model to analyze historical pension contribution data for a university, helping to identify anomalies in the pension data submitted.
- Led and delivered final benchmark reports to university leadership based on UniForum data, empowering universities to identify opportunities and make informed decisions to drive their strategic initiatives.
Outside of Nous Data Insights
Alan holds a Bachelor of Applied Science in Mechanical Engineering from Queen's University at Kingston.
In his spare time...
Alan spends his summers on soccer pitches and tennis courts, scoring goals and acing serves. When the winters arrives, he spends his weekends hitting the slopes. Alan also greatly enjoys exploring Toronto's culinary scene for the next hidden gem.