Emily Kramer
Lead, Guidance Product Management
Emily manages Nous Data Insights' guidance portfolio and client support portal.
Emily joined Nous Data Insights in 2020 as an Intern in the Standards & Guidance team while completing her undergraduate studies. After nearly three years contributing to guidance creation, she joined Nous Data Insights in a full-time capacity in December 2022, taking ownership of Guidance as its own product.
Influential work
- Managed the final stages of migrating Nous Data Insights' client support portal, UFHelp, to a new system provider, which involved coordinating with an external vendor and key stakeholders across multiple teams to ensure a successful implementation.
- Developed a series of project management tools to improve prioritisation of guidance projects and tasks, ensure more timely delivery of key guidance updates, and encourage clearer communication with internal stakeholders
- Assisted in the transformation of UFHelp's knowledge base content in order to support universities' understandings of the new 'Progressive' approach to the UniForum data collections.
Outside of Nous Data Insights
Emily holds a Bachelor of Business with a major in Economics from the University of Technology Sydney. While at UTS, Emily also led peer-assisted study sessions in first year accounting and finance subjects as part of the University's U:PASS program.
In her spare time...
Emily loves reading and is passionate about issues in both the education and economics sectors. If she's not getting lost in a fictional world or researching her latest topic of interest, she enjoys spending time with family, friends and golden retriever named Sunny.